Can I export my conversations?

Yes, your conversations. In Settings, under Workspace, "Download conversations (CSV)" gives you every conversation in your workspace as one CSV file that opens in Excel, Google Sheets or Numbers. Each row is one message, with the conversation's subject, status, channel and customer next to it.

Help articles, contacts and saved replies do not have an export button yet. If you need them, ask us and we will get them to you.