Do you support more than one language?

The chat answers in the language your customer writes in - we have checked French and Spanish, and not every language, so treat anything else as likely but unproven. Someone asks in French, the AI replies in French, using the facts from your English articles.

We tested this on our own live site: the same pricing question asked in French and in Spanish came back in French and in Spanish, with the right prices.

Your help articles are not translated. You write them once, in your language, and the AI answers from them in the customer's.