How do I connect my support email?

  1. Sign up and open Settings. The Email card shows your team's Coasting address, which looks like your-team@inbound.coasting.app.
  2. In your email provider (Gmail, Outlook, and so on), set your existing support address, such as support@yourcompany.com, to forward all mail to that address.

New emails then show up in your Coasting inbox. When your team replies, the customer gets the reply by email, and their answer joins the same conversation.

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